In person or by mail: Our mailing address is ProTec Services, P.O. Box 700, Laurens, SC, 29360. Please note that our regular business hours are from 8:00 a.m. through 5:00 p.m. Monday through Friday. For directions to the nearest ProTec office, call 1-800-942-3141 extension 2918.

Email: You can send us e-mail 24 hours a day at

To cancel an alarm: 1-800-535-2478
Service or technical question: 1-864-546-6226 or 1-800-942-3141 ext 2926
Billing: 1-864-546-6218 or 1-800-942-3141 ext 2918
Sales: 1-864-546-6218 ext 2918

By phone: If you have questions about your ProTec Home Security System or need to cancel an alarm, our monitoring center is open 24 hours a day. Call 1-800-535-2478. To reach ProTec Services, call 1-800-942-3141 extension 2918;

By fax: (864) 476-8748.